If you have a chat channel for support, you may want to add more than one agent. You can distribute the work and allow your users to contact the person who is going to solve their needs / problems /sales issues. With WidgetWhats you can add as many agents as you need to show your users who they can contact for support, sales or recruiting. It is great to show your users how to contact you and who is the right person for each need.
In the control panel you can define the schedule, name, phone number, photo and other data about each agent. This kind of control and configuration is something exclusive in WidgetWhats.com