Hide Agents Offline – WhatsApp Widget

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October 26, 2019
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October 27, 2019

As you know, we can add multiple agents to the WhatsApp Widget.

Each agent can have it is unique schedule.

Right now we label each agent as “offline” when the agent is not available. The reason for that is that you can still capture the lead and respond later.

Now we are working on the configuration so you can decide if you want to “hide” offline agents or if you want to “show” offline agents.

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